at WeWork in New York
WeWork is the community of creators. We provide the space, community and services our members need to create their life’s work. WeWork’s mission is to create a world where people work to make a life, not just a living.
We’re a group of entrepreneurial, grateful individuals who instill the idea of working better together in everything that we do. Our success is the result of our collaboration: talented and outstanding team members who always challenge convention. We have over 20,000 members in our community that spans cities around the world.
We transform buildings into beautiful, collaborative workspaces and provide infrastructure, services, events and technology so our members can focus on doing what they love. Our members thrive in communities online. Our ability to aggregate their needs enables us to offer them a variety of support services at a value that would otherwise be unavailable to them. We always go the extra mile to help them in their effort to build sustainable businesses and successful lives.
Our hunger for building great spaces, empowering small businesses and connecting interesting people hasn’t yet begun to be satisfied. We are just getting started.
Our values guide who we are and everything that we do.
We do what we love and are connected to something greater than ourselves.
We are creators, leaders and self-starters. We try new things; we challenge convention; and we’re not afraid to fail.
We are genuine to our brand, mission and values. We’re not perfect and we don’t pretend to be. We are, though, always honest and as transparent as we can be.
We never settle. We get sh*t done and we get it done well. Be persistent and knock down walls – literally if you have to. You have our permission.
We are grateful for each other, our members, and to be part of this movement. We don’t take success for granted. We’re happy to be alive.
We are in this together. This is a team effort. We always look out for one another. We have empathy; we know we’re all human, and know we can’t do any of this alone.
About the role *WeWork is looking for an Expansion Associate based in an existing or new market and rotating through projects every 2-3 months to effectively and efficiently support the city and the Expansion Lead through United States and international markets with a focus on lead generation and sales. *This person will report into the market’s Expansion Lead. *As a successful Expansion Associate, you will be support the growth for the company and Community team. Your primary responsibilities will include (though will not be limited to): *Facilitate relationships with local influencers, entrepreneurs and businesses. Your objective is to gather and maximize as many as possible of these relationships. *Fast pace in both lead generation and lead conversion. *Provide innovative, scalable solutions for lead generation (including implementing in each Expansion project), for example cold emailing, networking, events, social media, etc. *Leverage the existing community to help growth. *Connect with influencers in your region to build partnerships and clients. Source a network of influencers and leverage relationships to reach sales goals. *Attend events to achieve above along with concepting new ways to outreach in a market. *Tap into the local network by reaching out to event organizers and attending relevant events within the city. *How fast the community grows as a result of these organic marketing efforts is one of the performance indicators you’ll be assessed on.
Minimum Qualifications *Bachelor Degree *At least 2 years of experience in startups and/or entrepreneurial environments *Grasp of sales funnels and ability to work towards rigid goals *Versatile, flexible, adapt quickly to change: you are excited by fast-paced, fast-changing environments and embrace them effortlessly. *Strong work ethic and entrepreneurial spirit — WeWork is growing incredibly quickly, meaning each employee will be given significant responsibility and autonomy. This will mean hard work, but will also mean much room for innovation in developing processes and/or programs that could benefit the company and create room for significant personal and career growth *Exceptional organizational, follow up and multi-tasking skills *Acute sense of judgment, tact and diplomacy *Excellent communication skills: concise, effective emails, tact communicating across cultures, and a love for interacting with people *Results driven with an ability to execute on tight project deadline
Critical Competencies for Success
Do’er: *You do what you love! *Credibility is earned at WeWork through execution and getting things done. *You are able to get into the details and deliver results under highest expectations on time and quality. *Pragmatism and outcomes orientation are valued and lead to wins. *Exceptional organizational and multi-tasking skills
Customer-centric: *Ability to identify needs of customer and create/drive solutions *Takes an innovator and creator’s approach to customer and member issues *High level of empathy – and able to understand as much from what is unsaid as what is said
Collaborator: *There is no room for “I” at WeWork. Every role and individual is in the organization to serve We. *Builds trust across the organization by being a good listener and inclusively soliciting input. You open to new and innovative solutions and is also willing to adjust course when appropriate new ideas or objections are raised. *You love working with people!